What can I do if a product is no longer available?
If the product in your size is no longer available, click on your size then enter your email address in the pop-up and click “send”: you will get a notification when it is available again.
Are the prices of your online store in line with those of your official boutiques?
Our online store prices are perfectly aligned with those of our official boutiques.
What size should I choose?
Please refer to the size guide that you will find on the product page to help you choose the best size for your needs.
If you are not completely satisfied with the size you have ordered, you can return the product for free.
What is a Pre-Order and how does it work?
You can pre-order a selection of items even before they become available.
All items of this type are identified with a PRE-ORDER label that can be seen on the product page. You can purchase and will receive them at your preferred address as soon as we can proceed with delivery.
If you have a mixed order, i.e. it includes both already available items and pre-order items, it may be processed separately to ensure faster delivery.
Please note that payment will be taken when the package is shipped. You will receive a confirmation email as soon as we ship your package.
To confirm the validity of your card, a 1 Euro payment may have to be authorised. This authorisation is not a charge: your credit card will only be charged upon delivery.
Cash on delivery is not available for pre-orders.